Refund & Returns Policy – FastNews24hrs.com
At FastNews24hrs.com, your satisfaction is our top priority. While we primarily provide entertainment news and digital services, we are committed to ensuring transparency and fairness in our transactions. This Refund & Returns Policy outlines the terms for any purchases made on our platform, including subscriptions and premium features.
If you have any questions or concerns about refunds or returns, please contact us using the details provided below.
1. Scope of the Policy
This policy applies to:
- Subscriptions to premium content or services.
- Digital products offered on FastNews24hrs.com.
It does not apply to free content or general access to the website.
2. Refund Eligibility
2.1. Subscriptions
- Refunds for subscriptions are available within 14 days of the initial purchase, provided that the services have not been fully used.
- Partial refunds may be issued for unused portions of a subscription on a case-by-case basis.
2.2. Digital Products
Refunds for digital products may be granted if:
- The product was not delivered as described.
- Technical issues prevent you from accessing the product, and we are unable to resolve them.
2.3. Non-Refundable Cases
Refunds will not be issued for:
- Fully consumed digital services or subscriptions.
- User errors, such as purchasing the wrong subscription or failing to cancel before the renewal date.
- Issues caused by factors beyond our control, such as poor internet connectivity.
3. Returns Policy
As we provide digital services and content, returns are not applicable. However, we strive to resolve any issues with your purchased services promptly.
4. How to Request a Refund
Step 1: Contact Us
- Email us at [email protected] or call +1 619-865-1492 with the following details:
- Your name and contact information.
- Order ID or subscription details.
- The reason for your refund request.
Step 2: Review Process
- Our team will review your request within 3-5 business days and notify you of the outcome.
Step 3: Refund Issuance
- Approved refunds will be processed to your original payment method within 7-10 business days.
5. Cancellation Policy
5.1. Subscription Cancellation
- You may cancel your subscription at any time through your account settings on FastNews24hrs.com.
- To avoid being charged for the next billing cycle, cancellations must be made at least 3 days before the renewal date.
5.2. Automatic Renewals
All subscriptions are automatically renewed unless canceled. You will receive a notification before the renewal date as a reminder.
6. Contact Information
For any questions or concerns regarding our Refund & Returns Policy, please reach out to us:
- Street: 1431 Larkin Williams Rd, Fenton, MO 63026, USA
- Phone: +1 619-865-1492
- Email: [email protected]
- Website: FastNews24hrs.com
7. Updates to This Policy
FastNews24hrs.com reserves the right to update or modify this policy at any time. Any changes will be posted on this page, so we encourage you to review it periodically.